Terms & Conditions

Please read these terms carefully before using our services. By hiring Mystikwrap, you acknowledge that you have read, understood, and agreed to these Terms.

Last Updated: November 2025

1. Introduction

These Terms & Conditions ("Terms") govern the use of Mystikwrap's services, including but not limited to:

  • Social Media Management
  • Performance Marketing
  • Influencer Marketing
  • Graphic Designing & Branding
  • Web Design & Development
  • Content Creation & SEO/SEM

2. Definitions

Client/Customer: Any individual or business using our services.
Services: Marketing, branding, web development, social media management, content creation, consulting, and related services.
Project: Any work commissioned by the client.

3. Use of Website

By using this website, you agree that:

  • You will not misuse the website for unlawful activities
  • You will provide accurate information when contacting us
  • You will not copy, distribute, or modify our content without permission

4. Client Responsibilities

  • Clients must provide accurate, complete information required for the project
  • All brand assets (logos, brand guidelines, product details, etc.) must be shared before work begins
  • Delayed approvals or feedback may extend the project timeline
  • Clients must ensure they own the rights to any content provided to us
  • Any changes in scope must be communicated in writing

5. Service Agreement

  • All services will be delivered as per the mutually agreed scope of work
  • A written proposal/quotation will be shared before starting the project
  • Changes or additions after finalizing the scope may incur extra charges

6. Payments & Billing

  • 50% advance is required to begin any project unless agreed otherwise
  • Remaining 50% must be paid before final delivery
  • No refunds once work has begun
  • Delay in payments may pause ongoing services

7. Refund Policy

All payments are non-refundable once the project is initiated.

Refunds are not applicable on:

  • Digital services
  • Design work
  • Marketing campaigns
  • Influencer bookings
  • Paid ads spend

8. Project Timelines

  • Deadlines depend on client cooperation, timely content submission, and approvals
  • Any delay from the client's side may shift the delivery timeline

9. Intellectual Property

  • All files, designs, concepts, raw data, and content created by Mystikwrap remain our intellectual property until full payment is completed
  • After final payment, ownership of the final delivered files transfers to the client
  • We reserve the right to showcase completed projects for portfolio purposes unless the client requests otherwise in writing

10. Revisions

  • The project includes a limited number of revisions as agreed in the package
  • Additional revisions will be chargeable

11. Cancellation Policy

  • If the client cancels the project after starting, the advance will not be refunded
  • If the company cancels for any reason, the unused portion will be refunded

12. Limitation of Liability

  • Mystikwrap is not liable for business losses, profit loss, technical errors, or misuse of shared credentials
  • We do not guarantee a specific business outcome, sales figure, or viral performance

13. Third-Party Tools

  • Some services may involve third-party platforms (Meta, Google, hosting services, etc.)
  • We are not responsible for downtime, policy violations, or issues caused by external platforms

14. Influencer Collaboration

  • Mystikwrap is not responsible for influencer delays or last-minute cancellations
  • Brand product refunds/exchanges due to influencer feedback are not our liability
  • Influencer pricing may vary based on market conditions

15. Governing Law

These terms are governed by the laws of India. All disputes will be subject to the jurisdiction of Indian courts.

Have Questions About Our Terms?

If you need clarification on any of these terms or have specific questions about our services, we're here to help.

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